Frequently Asked Questions

What's the price of your services?

Our range starts at $1999 USD for a single service to $5,500 usd in our biggest offering, you can see them here.

Do your prices include travel?

In the central area of Mexico it might completely free. For weddings in Cabo, Cancún and other countries, you'd normally pay for the flight of one person of our team per service.

What services do we give?

Photography, Cinematography, E-session, Trash the dress, Albums, Photobook, Digital Album, drone, interviews, slideshows, personalized websites and more, you can see the list and prices here.

What does the wedding package include?

We have three packages, ranging from 8 hours to unlimited, number of cameras, photobook size, etc, more info in the packages section.

How much time do I get for ¨unlimited¨?

We'll start when you start, and finish when the party is over.

How far in advance do you have to get in touch to book?

We recommend contacting us at least six months before your wedding. But you can check if we have your date availiable.

What if my wedding gets cancelled due to COVID-19 or changes date?

We offer changes of dates for free up to two months before the wedding.

Deposits are non refundable.

Do we cover more than one event per day?

Do we travel to another state or country?

Yes, most of the weddings we do are out of state.

Is there an extra cost for travel?

Yes, outside of Mexico city, Puebla & Morelos, travel expenses and / or transportation are charged depending on the distance and activities of the wedding. Normally it's the price of flights and loding for two nights for a member of our team per service.

Would you do a session for my family even if I'm not getting married?

We would love to.

What style of photography do we do?

We move between documentary, artistic, photojournalism and fashion photography.

What equipment do we use?

We use a variety of Canon and Panasonic state of the art Mirrorles cameras and instruments that ensure cinematic visual quality. 4K video, high-resolution photos, state-of-the-art DJI drones, professional stabilizers and lighting, etc.

How do we deliver the photos and video?

All the material is delivered digitally in a gallery where your guests can buy directly, and also on USB's designed for you, 4K prints and more.

What is the approximate delivery time of the final work?

2 Weeks for Photography and 1 month for Cinematography.

Do we deliver all the original copies?

No, we believe in delivering only our best work.

How do you backup your work?

After your wedding, the raw work is downloaded to two safe hard drives, and onto a third one for direct editing.

Do we have a substitute in case of unforeseen event?

Yes, we are part of a network of professionals who, in the event of any eventuality, could easily be replaced by one of our collegues.

Do you have the rights to publish the wedding photos?

Yes

Do you charge by the hour or by event?

Event

If necessary, can you work overtime?

Absolutely.

How are payments made?

We have several options: 1 deposit with gift, in-house installments up to 4 payments, we also accept credit cards through PayPal and Wise with an adittional 7-12%comission.

How do you work?

We work individually with each client to determine their needs, talk about what you are looking for, and create unique images for you.

What languages do we speak?

English, French, Spanish and even German

¿Questions about your wedding?

Book a Meeting